RCS from your CRM system - from hype to action

RCS has been getting a lot of attention following the news that Apple will support the technology in the future. While we're still waiting for an exact date, one thing is for sure:

Johan Andersen, CEO Target365

🎯 RCS will become an important and value-creating channel in digital communication.

But while many still stick to seminars, slides, and good intentions — our clients choose a different approach:

👉 They are testing, learning, and building experience right now — with Android users as the first phase.

What our customers are already seeing

Companies and organizations testing RCS in practice report:

✔ Increased conversion ✔ Better user experience ✔ More engagement ✔ More insight into customer behavior ✔ Higher security ✔ Potentially lower costs

In short: more impact per message sent . A CRM system is of no use if communication is not taken care of.

RCS must function where communication is managed — not as a separate side tool.

That's why we've launched support for RCS directly from CRM systems such as:

• Salesforce Marketing Cloud

• Microsoft Dynamics 365

• And soon more leading platforms

➡ Communication, dialogue data and insights are located where the customer already works. ➡ No extra manual work or double logging.

Full control over interaction and data

In our RCS editor you can now:

• Design rich messages and flows

• Automate personalized steps

• Create webhooks at every step → so that internal systems are always updated in real time

This is RCS as part of the customer journey , not an add-on.

Now is the time to start - don't wait. Waiting for Apple before starting with RCS is like waiting for all the lights to turn green before you start driving.

You won't get out of here.

Companies that use 2025–2026 to test, learn, and optimize will be in an extremely strong position when Apple support arrives.

Ready to go from "Powerpoint" to "for real"? If you want to:

🚀 test RCS on real customers ⚙️ connect RCS to your CRM system 📈 measure and compare effectiveness against SMS

...then we are ready to help.

➡ Contact us Together we create experience — and value — before everyone else does.